Received mine Sat afternoon, faster shipping then I was told. Plugged it in turned it on and we were off and running. Plugs were hard to put together,but then again they will not come apart. Followed on screen instructions and did up dates from micros-oft and Java.Deleted a few bloatware programs,deleted pre-installed anti-virus ,downloaded Microsoft security suite. Installed Glary,and ccleaner. The computer is fast and as long as it holds up and keeps working I;ll be happy. I'm going to order another for grandson fro Christmas.Went to Squartrade and got a warranty for 27.00