Jawbone Era Bluetooth Headset - ShadowboxProduct Review (submitted on April 16, 2012):
I sought out for the latest and greatest headset since I use about 3600 minutes/month on my cell phone and really wanted the extra convenience both in the car and in the office to have both hands free as I work/drive. As a 1-man show in my own business, this is crutial at this point!
Needed: Great voice quality, reliability, battery life, convenience. This seemed to be the best of everything edging my 2nd choice Plantronics Voyager Pro.
Result: My initial order seemed to have some sort of software error--VERY agrivating: continuous repeating messages while talking on it stating that it will restart shortly to apply updates. Also, whenever I was on the phone with someone and another call came in, it would let me know another call was coming in, then dropped BOTH of them! All4Cellular was VERY responsive in sending a new unit out. They have stand-out customer service! This one works more as expected, and although the voice quality is excellent, the earloop falls off all the time, and without it, does not fit my ear well so it steadily drifts away from my face and falls off often.
Despite the excellent voice quality, the aggrivations of this unit have me reaching for my old Plantronics V521 most of the time, and wishing I had stuck with the old reliable and predictible Plantronics by way of the new Voyager Pro.
Another business person I know had an Icon, then quickly went to the Voyager Pro--should've taken his advice instead of listening to the "latest & greatest" hype of this Era.